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Tenders

Cabin Crew Training

TRAINING CENTER

Main function of the Institute is to satisfy Air Tanzania Training needs.

It meets this task by providing in-house training for ATCL Operations, Commercial and Technical Departments.

All training is approved by Tanzania Civil Aviation Authority (TCAA).

The various Courses include Recurrent, Refresher, Requalification, a/c Conversion Courses for

ATCL Cabin Crew staff
ATCL Passenger and Cargo Handling staff

Also, Institute conducts Cabin Crew

Type Rating Courses and Conversion Courses for all ATCL fleets
Flight Purser Courses
Senior Cabin Crew Courses
Forward Galley Course

Due to public demand and to answer manpower shortage of Aviation disciplines in aviation industry,

The Institute, as approved by TCAA, conducts courses for non-ATCL personnel, such as the Ab-initio Cabin Crew Training.

*Ab Initio Cabin Crew Training.

Acquire the expertise and required knowledge to qualify as a cabin crew member by joining the

Ab-initio Cabin Crew training at the Air Tanzania Training Institute.

Course prerequisites

Minimum age of 18 years old.

Willingness to work in hospitality fields and possessing a positive attitude
Fluent in Kiswahili and English
Minimum height of 5.4” or 165cm (on tiptoes for female)
Minimum education level O level with passes in English and Geography.
Fluency in written and spoken English.
Outgoing personality with excellent interpersonal skills.
Ability to work within a multinational team.
Passionate about customer service and travelling.
Excellent health and fitness
Multi lingual capability e.g., Arabic, Chinese, French, shall be of added value to student during job seeking.

Ab Initio Cabin Crew Training Schedule

First Batch 1^st June 2022 up to 2nd September 2022

Second Batch 1^st November 2022 to 31^st January 2022

ADDRESS

ATCL Administration Block,

Julius Nyerere International Airport (Terminal I)

Dar Es Salaam.

Telephone: +255 222 842 543

Email: Anwani ya barua pepe hii inalindwa kutokana na spambots. JavaScript lazima iwe itawezeshwa kwa kuweza kuona.

Visit this page for updates of next course start date and more.

Baggage

Domestic Routes

Economy Class	Business Class
1 Free Bag	1 Free Bag
23 KG	30KG

International – Africa Continent

Economy Class	Business Class
2PC @ 23 KG	2PC @ 23 KG

International – Africa Continent (COMORO ISLANDS)

Economy Class	Business Class
2PC @ 15 KG	2PC @ 15 KG

International – Between Africa to Other Continents

Economy Class	Business Class
2PC @ 23 KG	3PC @ 23 KG

Excess Weight Charges/Over Weight

Between	And	Application	Charges in USD
Africa	Asia	Per Kilogram	15.00
Africa	Africa	Per Kilogram	8.00
Between	And	Application	Charges in TZS
Tanzania	Tanzania	Per Kilogram	8,000

Other Special Baggage Charges

Between	And	Application	Charge in TZS
Tanzania	Tanzania	10L Fish Bucket	23,000
Tanzania	Tanzania	20L Fish Bucket	30,000

NOTE: Above rates applicable only for buckets with fish only, and this will only be issued at Airport.

Special Baggage Items

Dear customer we take this opportunity to inform you the details of special baggage items and this is due to limited space on our aircraft. You need to reserve for the transportation of some types of special baggage as early as possible, if you want to transport items which are not day-to-day objects, such as extensive sports equipment or hunting weapons.

Please familiarize yourself with the valid regulations before you travel and make sure your reservation is confirmed before departure to ensure that you can take your special baggage with you. You can simply contact Air Tanzania Cargo representative on +255 754 334 898.
Amongst several items we have listed the most crucial items as listed below;-

Alcoholic beverages

Are not allowed unless they are purchased on a transit basis

Bicycles

Sport Bicycles - Air Tanzania recommends that bicycles be packed in Nylon sacks or in cardboard enclosures, with tires deflated and handlebars turned parallel to the frame. Bicycles can be carried within the passenger’s free baggage allowance.

Wheelchairs

Air Tanzania does not provide onboard wheelchairs; in case there is passenger own wheelchairs are allowed with a tag on at no cost.

Musical instruments

Musical instrument natures is fragile, therefore may be carried in the cabin.

Golf and Fishing equipment

Golf equipment bag and club sets must be carried as a cargo or checked-in baggage.

Pole Vaulting Poles

Can be accepted only if Space Control has confirmed it at the time of booking (packed in textile sacks) poles shall be packed individually.

Firearms and Ammunition

Special regulations apply to the transportation of sporting and hunting firearms and ammunition. Weapons and ammunition are not allowed due to type of aircraft.

Shotgun or pistol

As per Government of Tanzania regulations, a bona-fide passenger can carry one licensed revolver or pistol or shotgun in registered baggage after declaring them at check-in and meeting all safety and security requirements. A prescribed form is to be filled in by the passenger and verified by the Airline Manager.

Perishables

Perishable items are not allowed on-board.

Shooting Equipment

Shooting equipment is allowed as checked baggage only. It must be properly packed to protect its content. Cameras and flash are allowed on board.

Diving Equipment

Diving cylinders must be empty. The power source or bulb must be removed from diving lamps and the switch must be secured in the "OFF" position. A set of equipment can be carried free if not exceeding the Baggage limit together with other baggage. Total dimensions and weight shall be indicated in the PNR.

Valued items

Gold, Jewelries, Laptops and cash are not accepted as checked-in baggage.

FAQs

What are my payment options?

Can I make an online payment in a currency of my choice?

Our prices fares are either in Shillings or Dollars, we recommend, if you are booking outside Tanzania to use dollar as a currency of choice.
Please note that if you’re paying with a different currency from your card, your financial institution may apply different exchange rates to the fare displayed on the booking page. There may be additional charges incurred, so please check with your financial institution before making your booking.

Can I make changes to my flight details?

Can I modify my flight details online if I booked it through a travel agent or another website?

Bookings purchased directly from airtanzania.co.tz, Air Tanzania direct offices and preferred travel agents (Agents that use Air Tanzania’s ticketing system) can be modified online through Manage My Booking.
For flights purchased from travel agents and 3rd party websites, you need to contact your travel agent in case of ticket refund.

Can I cancel and refund my ticket online?

Only bookings purchased directly from airtanzania.co.tz can be cancelled and refunded through Manage My Booking. Bookings purchased through Air Tanzania Direct Office and Contact Center, refund can be made through our local offices. Bookings purchased through travel agents contact the travel agent. For any changes made in your fully and/or partially-used booking, fare rules will apply. Fees for booking changes are non-refundable.

How do I edit or correct my name in my ticket?

Do I need to call Air Tanzania to reconfirm my flight?

What should I do if something went wrong with my payment?

Do I have to pay for my ticket straightaway?

How can I get a proof of payment?

Can I pay for a ticket for another person travelling from abroad?

Yes, you can book for another person travelling from abroad. However, if you choose to pay with credit or debit cards you may be required to present the card used for booking, it must be presented while checking into your flight at the commencement of travel. If you, as the credit card holder, are not travelling, a copy of the credit card with an authorization signed by yourself should be presented at check-in. alternatively, the card or a copy of the card with your signed authorization can be presented to the nearest Air Tanzania ticketing office at least 72 hours before the flight. This verification is required to ensure a smooth check-in process at the airport and to avoid being refused carriage. Failure to comply will result in the requirement to pay the full ticket cost at the airport or refusal of carriage.

Can one make changes online to bookings that have been affected by schedule change?

When one is a no show can they make any changes to their booking online?

What happens to bookings that have been cancelled?

Is it possible for one to modify bookings online that have already been modified offline?

Can one change a group PNR?

Can one change a booking one hour to flight time?

Payment Options

Paying for your Air Ticket

Mobile Payment
Bank Card (VISA/MASTERCARD)
Cash Payment

Bank Card

You can pay by using Bank Card (VISA or MasterCard) at ATCL offices.

Cash Payments

You can make cash payments at any ATCL office or any nearest travel agent.

Dear Customer,

Kindly be informed that you will need to present the credit/debit card used for making payment, for your tickets at the check-in counters prior to departure.

If the Card Owner is not traveling, one must submit a signed authorization letter for the card to used. This letter must have the following details; approval to purchase the ticket, Origin and Destination, Amount paid, Full contacts of the credit card holder as well as a photocopy of his Passport or National ID.

The above documents MUST be produced at the time of check-in. If the passenger fails to comply with the above mentioned conditions, Passenger will be denied boarding.

However, if Verified by Visa’ or ‘MasterCard® SecureCode™’ security feature is enabled by your card company, then the aforesaid verification processes will not be required. After inserting your card details, you will be directed to a webpage where you can enter your security details (ex-one time password) given by your issuing bank if in case your card is verified in the aforesaid manner. Check with your credit card issuing bank to find out if your card is ‘Verified by Visa’ or ‘MasterCard® SecureCode™’.

In case if you wish to confirm whether you need to produce your card at airport for verification, please do not hesitate to contact Anwani ya barua pepe hii inalindwa kutokana na spambots. JavaScript lazima iwe itawezeshwa kwa kuweza kuona.

Baggage Allowance

Ukurasa 9 ya 10