Air Tanzania

Baggage Allowance

ATCL allows 23Kgs in Economy class as Checked-in baggage allowance and 30Kgs in Business class.

Hand Luggage Allowance
7kgs free as a hand luggage.

Paying for your Air Ticket

• Mobile Payment
• Bank Card (VISA/MASTERCARD)
• Cash Payment

Bank Card

You can pay by using Bank Card (VISA or MasterCard) at ATCL offices.

Cash Payments

You can make cash payments at any ATCL office or any nearest travel agent.

Domestic Routes

International – Africa Continent

International – Africa Continent (COMORO ISLANDS)

International – Between Africa to Other Continents

Excess Weight Charges/Over Weight

Other Special Baggage Charges

NOTE: Above rates applicable only for buckets with fish only, and this will only be issued at Airport.

Special Baggage Items

Dear customer we take this opportunity to inform you the details of special baggage items and this is due to limited space on our aircraft. You need to reserve for the transportation of some types of special baggage as early as possible, if you want to transport items which are not day-to-day objects, such as extensive sports equipment or hunting weapons.

Please familiarize yourself with the valid regulations before you travel and make sure your reservation is confirmed before departure to ensure that you can take your special baggage with you. You can simply contact Air Tanzania Cargo representative on +255 754 334 898.
Amongst several items we have listed the most crucial items as listed below;-

Alcoholic beverages

Are not allowed unless they are purchased on a transit basis

Bicycles

Sport Bicycles - Air Tanzania recommends that bicycles be packed in Nylon sacks or in cardboard enclosures, with tires deflated and handlebars turned parallel to the frame. Bicycles can be carried within the passenger’s free baggage allowance.

Wheelchairs

Air Tanzania does not provide onboard wheelchairs; in case there is passenger own wheelchairs are allowed with a tag on at no cost.

Musical instruments

Musical instrument natures is fragile, therefore may be carried in the cabin.

Golf and Fishing equipment

Golf equipment bag and club sets must be carried as a cargo or checked-in baggage.

Pole Vaulting Poles

Can be accepted only if Space Control has confirmed it at the time of booking (packed in textile sacks) poles shall be packed individually.

Firearms and Ammunition

Special regulations apply to the transportation of sporting and hunting firearms and ammunition. Weapons and ammunition are not allowed due to type of aircraft.

Shotgun or pistol

As per Government of Tanzania regulations, a bona-fide passenger can carry one licensed revolver or pistol or shotgun in registered baggage after declaring them at check-in and meeting all safety and security requirements. A prescribed form is to be filled in by the passenger and verified by the Airline Manager.

Perishables

Perishable items are not allowed on-board.

Shooting Equipment

Shooting equipment is allowed as checked baggage only. It must be properly packed to protect its content. Cameras and flash are allowed on board.

Diving Equipment

Diving cylinders must be empty. The power source or bulb must be removed from diving lamps and the switch must be secured in the "OFF" position. A set of equipment can be carried free if not exceeding the Baggage limit together with other baggage. Total dimensions and weight shall be indicated in the PNR.

Valued items

Gold, Jewelries, Laptops and cash are not accepted as checked-in baggage.

TRAINING CENTER

Main function of the Institute is to satisfy Air Tanzania Training needs.

It meets this task by providing in-house training for ATCL Operations, Commercial and Technical Departments.

All training is approved by Tanzania Civil Aviation Authority (TCAA).

The various Courses include Recurrent, Refresher, Requalification, a/c Conversion Courses for

• ATCL Cabin Crew staff
• ATCL Passenger and Cargo Handling staff

Also, Institute conducts Cabin Crew

• Type Rating Courses and Conversion Courses for all ATCL fleets
• Flight Purser Courses
• Senior Cabin Crew Courses
• Forward Galley Course

Due to public demand and to answer manpower shortage of Aviation disciplines in aviation industry,

The Institute, as approved by TCAA, conducts courses for non-ATCL personnel, such as the Ab-initio Cabin Crew Training.

*Ab Initio Cabin Crew Training.

Acquire the expertise and required knowledge to qualify as a cabin crew member by joining the

Ab-initio Cabin Crew training at the Air Tanzania Training Institute.

Course prerequisites

Minimum age of 18 years old.

• Willingness to work in hospitality fields and possessing a positive attitude
• Fluent in Kiswahili and English
• Minimum height of 5.4” or 165cm (on tiptoes for female)
• Minimum education level O level with passes in English and Geography.
• Fluency in written and spoken English.
• Outgoing personality with excellent interpersonal skills.
• Ability to work within a multinational team.
• Passionate about customer service and travelling.
• Excellent health and fitness
• Multi lingual capability e.g., Arabic, Chinese, French, shall be of added value to student during job seeking.

Ab Initio Cabin Crew Training Schedule

First Batch        1^st June 2022 up to 2nd September 2022

Second Batch   1^st November 2022 to 31^st January 2022

ADDRESS

ATCL Administration Block,

Julius Nyerere International Airport (Terminal I)

Dar Es Salaam.

Telephone: +255 222 842 543

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Visit this page for updates of next course start date and more.

In accordance with the Law about Protection of Personal Data, we inform that the personal data provided by users via email, using the contact form or by any other means, will become part of a file managed by the owner of the website whose purpose is to manage email, order processing, business contacts and calendar and may not be used for purposes incompatible with those for which the data were collected.

The website owner agrees to treat such information confidentially and in accordance with the contents of the aforementioned Legal Text. Any other use of the data, other than the above, require the prior written consent. treatment of your data

This Privacy Statement covers the collection of personal information and personal data, and creating reports on aggregated data.

Personal information

Personal information refers to any information by which it could be identified. www.airtanzania.co.tz only collects personal information transferred by the user on a voluntary, conscious and spoiled when it decides to use the contact form or reservations. If you choose to contact us for any inquiry or reservation, we guarantee that your name and e-mail address or payment will be treated confidentially and in accordance with current regulations. Your trust is important to us.

Non-personal data, non-identifying

They refer to data usage and service operation that is not associated with a specific personal identity. www.airtanzania.co.tz collects and analyzes non-personal information to evaluate statistically how visitors use the website.
Among the data that we collect through cookies may include the pages visited on the website www.airtanzania.co.tz, URLs [1] in www.airtanzania.co.tz visited, browser type and IP address [2] . Most non-personal data is collected via cookies or other analysis technologies. www.airtanzania.co.tz web pages use cookies for data analysis and management of advertising messages.
More information about the use of cookies.

How to exercise your rights:

At any time you may call for your rights. Just send us an email to: This email address is being protected from spambots. You need JavaScript enabled to view it., or a letter indicating the reference "Privacy Policy" to: P O Box 543, Plot 773/40 Ohio/ Garden Street, Dar Es Salaam- Tanzania. Please write PRIVACY POLICY on the envelope or e-mail subject.

Links to external websites AIR TANZANIA.

This website. may include links to third party web sites for your convenience or for information purposes. If you access those links, you will leave the website airtanzania.co.tz. Please note that www.airtanzania.co.tz not control such sites, nor their privacy practices may differ from www.airtanzania.co.tz practices. The www.airtanzania.co.tz holder assumes no responsibility for such third party web sites. The personal data you choose to give to such third parties, or that is collected by these third parties is not covered by the Privacy Statement www.airtanzania.co.tz. We recommend you review the privacy policy of any company before submitting your personal information.
It is our commitment to follow the guidelines set by the legislation on protection of personal data, especially regarding the rights of information, access, rectification and deletion of data.

In accordance with the Law about Protection of Personal Data, we inform that the personal data provided by users via email, using the contact form or by any other means, will become part of a file managed by the owner of the website whose purpose is to manage email, order processing, business contacts and calendar and may not be used for purposes incompatible with those for which the data were collected.

The website owner agrees to treat such information confidentially and in accordance with the contents of the aforementioned Legal Text. Any other use of the data, other than the above, require the prior written consent. treatment of your data

This Privacy Statement covers the collection of personal information and personal data, and creating reports on aggregated data.

Personal information

Personal information refers to any information by which it could be identified. www.airtanzania.co.tz only collects personal information transferred by the user on a voluntary, conscious and spoiled when it decides to use the contact form or reservations. If you choose to contact us for any inquiry or reservation, we guarantee that your name and e-mail address or payment will be treated confidentially and in accordance with current regulations. Your trust is important to us.

Non-personal data, non-identifying

They refer to data usage and service operation that is not associated with a specific personal identity. www.airtanzania.co.tz collects and analyzes non-personal information to evaluate statistically how visitors use the website.

Among the data that we collect through cookies may include the pages visited on the website www.airtanzania.co.tz, URLs [1] in www.airtanzania.co.tz visited, browser type and IP address [2] . Most non-personal data is collected via cookies or other analysis technologies. www.airtanzania.co.tz web pages use cookies for data analysis and management of advertising messages.

More information about the use of cookies.

How to exercise your rights:

At any time you may call for your rights. Just send us an email to: This email address is being protected from spambots. You need JavaScript enabled to view it., or a letter indicating the reference "Privacy Policy" to: P O Box 543, Plot 773/40 Ohio/ Garden Street, Dar Es Salaam- Tanzania. Please write PRIVACY POLICY on the envelope or e-mail subject.

Links to external websites AIR TANZANIA.

This website. may include links to third party web sites for your convenience or for information purposes. If you access those links, you will leave the website airtanzania.co.tz. Please note that www.airtanzania.co.tz not control such sites, nor their privacy practices may differ from www.airtanzania.co.tz practices. The www.airtanzania.co.tz holder assumes no responsibility for such third party web sites. The personal data you choose to give to such third parties, or that is collected by these third parties is not covered by the Privacy Statement www.airtanzania.co.tz. We recommend you review the privacy policy of any company before submitting your personal information.

It is our commitment to follow the guidelines set by the legislation on protection of personal data, especially regarding the rights of information, access, rectification and deletion of data.

Fares for infants and children

As a general rule, children up to 2 years old are not required to have their own seat and are allowed to travel on parents’ lap. An infant tickets costs 10% of the regular fare. Depending on the destination, taxes and fees may apply. Please note that only 1 baby per adult is accepted. You can choose to buy a seat for your baby at the reduced rates for children if any children’s rate is applicable.

If your child is older than 2 years or turns 2 while you are travelling, you will have to book a separate seat for him or her and book the children fare for the entire journey. If a child travels with an accompanying adult in the same class of cabin, the child should be seated in the same seat row as the accompanying adult. Where this is not possible, the child should be seated no more than one seat row or aisle away. Reduced rates apply for children aged 2-11 on most routes, depending on the travel class. Children turning 12 years en route need to be booked as adults for the entire journey.

Expectant Mothers

Our priority is always your safety and that of your unborn child.
To avoid unnecessary risks to you and your baby, we recommend that all expectant mothers consult a doctor before booking their ticket and inquire about their fitness to fly the length of the trip they intend to take.
Depending on the stage and circumstances of your pregnancy, you may be required to present certain medical forms before flying. For your own safety and the well-being of your child, Air Tanzania will not accept expectant mothers who are pregnant from their 36th week or beyond.

UMNR (Children Travelling Alone)

If you’re planning for your child to travel alone, we’re here to make sure they enjoy their trip and that they are well taken care of throughout their journey.
When you book our unaccompanied minor service, your child will be received at the originating airport, taken care of during transit and while on board the aircraft. He or she will be handed over to the person designated by the parents/guardians upon arrival at the final destination.

To avail the unaccompanied minor service, an adult fare needs to be purchased for the child. Please contact us to book the flight and the service.

Infant fare checked baggage allowance

Infants travelling on an infant fare are allowed 10Kgs as baggage allowance.

Child fare baggage allowance

Children and infants travelling on a child fare are eligible for the same baggage allowance as adults.

This facility is applicable for a minimum number of ten (10) passengers who are traveling together with single or multiple sectors on Air Tanzania.

ATCL Group Desk shall endeavor to process your request within 3 working days upon receipt of your group booking request

For Group Booking Enquiries 

On board Wi-Fi

Enable Wi-Fi on your laptop, tablet or smartphone, and select AirTanzaniaWifi
You will need to launch your web browser, which will display the log-in web portal. From the portal, simply select your preferred price plan

Portable Electronic Devices (PEDs)

You can use your e-readers, tablets and smartphones from gate to gate i.e. including taxiing, take-off and landing without a risk to safety.

Note that on-board Wi-Fi is only available on certain aircraft. Please follow cabin crew instructions at all times.

View our FAQ section for more information.

ENTRY REQUREMENTS

Any foreigner seeking to enter the United Republic of Tanzania is subject to the following entry requirements:

• A passport or Travel Document which is valid for not less than six months;

• A Residence Permit or a Pass or his name is endorsed upon the same;

• A valid Visa (where applicable) from any Tanzania Mission abroad or on arrival at any designated entry points. Visa issuing centers.

Entry authorization

Upon complying with the entry requirements, a visitor is issued with a Visitor's Pass with validity not exceeding three months (and not exceeding six months for citizens of EAC Member States).

Visa

A visa is a permission granted to a foreigner to enter and remain in the United Republic of Tanzania for a specific period of time. A visa is issued to a visitor who intends to enter into Tanzania for the purpose of visit, tourism, leisure, holiday, business, health treatment, attending conference or any other related activities recognized by Laws of the country.

Note:

It should be noted that the possession of Visa is not a final authority to enter the United Republic of Tanzania. The Immigration Officer at the Entry point may refuse a holder of visa to enter, if he is satisfied that the holder is unable to fulfil Immigration entry requirements or if the presence of such person or visitors in the United Republic of Tanzania would be contrary to the National Interests. there are various types of Visa as described below:

SINGLE ENTRY VISA (ORDINARY VISA)

This Visa is issued for a single entry to a visitor for a period not exceeding three months for the purpose of holidays, visiting, leisure, health treatment, studies or any other activity legally recognized by the Law.

MULTIPLE ENTRY VISA

This Visa is issued to persons whose nature of their businesses or circumstances require them to make frequent visits to the United Republic of Tanzania. The maximum validity of this Visa is twelve months. However, the holder of the Multiple Visa cannot stay in the country for 12 consecutive months. They are required to leave the country at least after every three months.

TRANSIT VISA

This Visa may be issued to a person for the purpose of transiting to another destination outside the United Republic for a period not exceeding seven days. The applicant of this visa is required to have a Visa of the destination country.

BUSINESS VISA

Business visa will be issued once to foreigners so as to allow them to enter in the United Republic of Tanzania for the following purposes;
To conduct special assignments such as fixing/repairing machines or to run short term training, etc.
To conduct professional roles such as auditing accounts etc.
To conduct lawful business according to the laws of the country.
Business visa will be issued at the Immigration Headquarters, Dar Es Salaam, the Immigration Head Office, Zanzibar, Entry Points and Tanzanian Consular Offices abroad.

Referral Cases

There are some countries which their nationals require special clearance from the Commissioner General of Immigration or the Commissioner of Immigration (Zanzibar) prior to issuance of the Visa. These countries fall under the Referral Visa Category. Applicants whose nationals fall under this category are not advised to book flight tickets or make payments for any reservations in Tanzania before they get approval for their Visa. Applicants of Referral Visa are advised to apply at least two months before their date of travel.
Note: Refugees who hold Vienna Convention documents are also required to obtain referral visa prior to coming to Tanzania.

List of Countries which their Nationals require Referral Visa.

Afghanistan
Azerbaijan
Bangladesh
Chad
Djibouti
Ethiopia
Eritrea
Equatorial Guinea
Iran
Kazakhstan Republic
Kyigten Republic
Lebanon
Mali
Mauritania
Niger
Nigeria
Pakistan
Palestine
Senegal
Somalia
Sri Lanka
Somali land
Sierra Leone
Syria
Tajikistan
Turkmenistan
Uzbekistan
Yemen and
Stateless persons or persons with refugee status.

COUNTRIES WHICH THEIR NATIONALS DO NOT REQUIRE VISA

Antigua & Barbuda
Anguilla
Ashmore & Certie Island
Bahamas
Barbados
Bermuda
Belize
Brunei
British Virgin Island
British Indian Ocean Territory
Botswana
Cyprus
Cayman Island
Channel Island
Cocoas Island
Cook Island
Christmas Island
Dominica
Falkland Island
Gambia
Ghana
Gibraltar
Grenada
Guernsey
Guyana
Heard Island
Hong Kong
Isle of man
Jamaica
Jersey
Kenya
Kiribati
Lesotho
Malawi
Montserrat
Malaysia
Madagascar
Malta
Mauritius
Macao
Mozambique
Nauru
Naue Island
Norfolk Island
Namibia
Papua new Guinea
Rwanda
Romania
Ross Dependency
Samoa
Seychelles
Singapore
Swaziland
Solomon Island
St. Kitts&Navis
St. Lucia
St. Vicent
St. Helana
South African Republic
Trinidad & Tobago
Turks & Caicos
Tokelan
Tonga
Tuvalu
Vanuatu
Uganda
Zambia
Zimbabwe

Note

Possession of a Visa for United Republic of Tanzania does not provide automatic right of entry for the holder into the Country. The Immigration Officer at the port of entry may refuse entry to any person, if he is satisfied that such a person is unable to fulfil the immigration requirements or that such person's presence in the United Republic of Tanzania would be contrary to national interests or security.

VISA FEES

REQUIREMENTS FOR VISA

SINGLE ENTRY VISA

Applicant’s valid passport (At least 6 months);
Visa application form dully filled in;
Declaration form dully filled in
Respective visa Fee;
2 passport size photographs (for those lodging their applications through embassies).

MULTIPLE VISA

Visa application form duly filled in;
Security Bond duly filled;
Valid passport copies of the invitee;
Three passport size photographs;
Copy of the valid Passport or any other identity (For a host citizen of Tanzania);
Documents of the Company like TIN, VAT, Registration Certificate, Certificate of Incorporation, Memorandum etc.;
Any other evidence to prove that the applicant is bound to travel frequently into the United Republic of Tanzania.

TRANSIT VISA

Copy of the applicant’s valid passport;
An entry visa or onward ticket to the intended country of destination;
Respective visa fee;
2 passport size photographs (for those lodging their applications through embassies).

BUSINESS VISA

A valid passport
A work contract or any proof of the work/assignment to be performed within a period not exceeding three months;
Respective visa fee.

You can get shuttle services from Moshi and Arusha to Kilimanjaro International Airport.

Arusha

If you are in Arusha and you want shuttle services to Kilimanjaro Airport, you can board our shuttles at our sales offices that are located on Boma Road. You can call us on +255 272 545 296 for more queries. Please note that the shuttle will depart 3 hours before flight departure.

Moshi

If you are in Moshi and you want shuttle services to Kilimanjaro Airport, you can board our shuttles at Kibo Tower. Please note that the shuttle will depart 3 hours before flight departure.

Taking your first flight is certainly exciting, but can also become a source of stress for those who are unfamiliar with the rules, procedures and customs of flying. To prepare yourself for your first flight, it is therefore important to get information on everything you need to do before and during your journey. Here is a useful pre-departure checklist:

• Before departing, it is important to check the airline's website for its hand luggage rules: weight, sizes and types of objects you can take on board. For example, as regards liquids, you are advised to carry these in your hand luggage, only in transparent, reseal able, plastic containers, not exceeding 100 ml. In this section, you will find information regarding the hand luggage permitted on your flights; if you have connection flights, we advise that you also check the websites of other airlines.
• Arriving at the airport in advance (at least 2 hours for domestic flights and 3 hours for international flights) will enable you to check in and board your flight calmly, without anxiety and without unexpected last-minute issues.
• Check in online, if possible. If travelling with hand luggage alone, you can check in online and print or download your boarding pass which you must take with you directly to security checks. This will enable you to save precious time once at the airport and to go to the gate calmly. For further information, please visit the dedicated page.
• Set your mobile to flight mode, as well as other devices connected to the internet that you are taking on board. Cabin crew will remind you of this step before take-off. With flight mode set, you can still take photos of your unforgettable journey and you can also enjoy the in-flight entertainment system! To find out more, please visit the dedicated section.
• If you suffer from motion sickness… you will only find out about it during your first flight! To prevent sickness from ruining your first flight on a plane, we advise you to take natural remedies, such as, for example, ginger tablets or gum to chew. Ginger is believed to have an anti-nausea action. Otherwise, ask your doctor to prescribe you antihistamines with a sedative effect.
• Enjoy the view! By choosing a seat near the window, you will see breath-taking landscapes and you can take photos of the exquisite white clouds you will be flying above.
• Try to take a nap! Sleeping on the plan will make time pass faster and you will arrive at your destination calm and rested.
• Lastly, especially during take-off and landing, the change in pressure inside the cabin may cause discomfort in your ears. To prevent this discomfort, you are advised to stay awake during these maneuvers and to chew gum or wear ear plugs.
• Further information that you may find useful for your first flight is available in the guide Get Ready for your Flight and in our FAQ section.

Join Our Team 

Welcome to Air Tanzania's Career Page! We are committed to providing an exceptional travel experience while connecting people and places around the world. At Air Tanzania, we believe that our people are our greatest asset. Whether you're a pilot, cabin crew, engineer, or part of the administration team, every role contributes to the success of our airline.

Are you ready to take your career to new heights? Explore exciting opportunities and be part of a dynamic team that fosters innovation, growth, and excellence.

Click here to explore current job openings and apply through our Recruitment Portal.

Start your journey with Air Tanzania today!

• Twiga issue 24 January - March 2025
• Twiga issue 23 October - November 2024
• Twiga issue 22 July - September 2024
• Twiga issue 21 April - June 2024
• Twiga issue 20 January - March 2024
• Twiga issue 19 October - December 2023
• Twiga issue 18 July - September 2023
• Twiga issue 17 April - June 2023
• Twiga issue 16 January - March 2023
• Twiga issue 15 October - December 2022
• Twiga issue 14 July - September 2022
• Twiga issue 13 April - June 2022
• Twiga issue 12 January - March 2022
• Twiga issue 11 October - December 2021
• Twiga issue 10 July-September 2021
• Twiga issue 09 April-June 2021
• Twiga issue 08 January-March 2021
• Twiga issue 07 October-December 2020
• Twiga issue 06 July-September 2020
• Twiga issue 05 April-June 2020
• Twiga issue 04 January-March 2020
• Twiga issue 03 October-December 2019
• Twiga issue 02 July-September 2019
• Twiga issue 01 April-June 2019

• TANZANIA TRAVEL ADVISORY No. 15

             January 21, 2025

• MARBURG VIRAL DISEASE (MVD) NOTICE

            January 15, 2025

• YELLOW FEVER REQUIREMENT

            July 31,2023

• TANZANIA TRAVEL ADVISORY No. 12

           January 12, 2023

KARIBU 

Twiga Lounge, Inspired by Tanzania’s national animal, the Giraffe, Truly embodies the values of Tanzania’s unique heritage and hospitality bringing together both Tanzania’s culture and modern facilities suitable for international business travelers.

EAT.RELAX.ENJOY

Eat, Relax & Enjoy the unique combination of Tanzania’s incomparable safari Savannah experience and Zanzibar’s Mediterranean ambiance, that informs the overall style direction, service levels and choice of cuisine; making Twiga Lounge an attraction in its own right.

The Lounge offers a variety of services including wireless and internet access, travel documents handling, along with other provisions to enhance comfort. Passengers can also find more comfortable seating, quieter environments and better access to customers services representatives than in the airport terminal building.

We provide comfortable seating, enticing food and beverage selection, private resting area, a full-service bar, recharging stations, Wi-Fi, TV, computer workstations, an outdoor courtyard with the gaming area and Kids Play corner are but a few services offered to enhance the airport experience. 

INTRODUCTION

Air Tanzania are striving to minimize operating costs to attract and motivate air travel through affordable fares. Cost efficiency is therefore a key success factor that the industry must pursue to ensure sustainability. Therefore, Air Tanzania will issue ADMs/invoices to collect amounts or make adjustments to all Travel Agents and Staff transactions related to the bookings, ticketing, sales and refund as per IATA res 850M. 

This policy applies to all GDS subscribers including travel agents and any person or entity accessing Air Tanzania internal reservation system content via the Internet or any other electronic means. It is the responsibility of the GDS subscribers to ensure that all of its employees, agents and contractors, in all of its locations are familiar with this policy.

KIBUBU PLAN - PURCHASING A TICKET IN INSTALLMENTS

“KIBUBU plan, purchasing a ticket in up to FOUR installments”.

KIBUBU Plan aimed at availing opportunities to the different categories of people such as students, patients, planners, budget customers and others to enjoy passenger Air transport services in Air Tanzania operation network.

The scheme will allow customers to pay for Air transport services up to four installments according to their travel plan.

HOW WILL KIBUBU PLAN WORK.

At the commencement stage, the plan payment solution will be managed by issuance of Electronic Miscellaneous Document (EMD) to each instalment paid by customer. When a customer wishes to purchase ticket in instalment, a booking will be done and each instalment paid for that booking will be issued EMD. Upon customer’s completion of the payments, then the ticket will be issued against EMDs in our offices, with booking/s have to be confirmed and fully paid at least 7 days before the day of travel.

In a later stage we will engage with financial institutions such as Banks and mobile money companies to broaden the project.

Terms and conditions of this services will be similar to that of the normal tickets. please visit our offices or call 0800110045 for more information.

FAQ’S

1. Will KIBUBU plan work for Regional and International flights?

Yes, the plan will work for Domestic, Regional and International flights.

2. How much will be the minimum instalment?

First/Minimum instalment will be TSH 50,000 for domestic and USD 50.00 for Regional and International bookings.

3. What will be the method of payment?

Initially the method of payment will be cash at any ATC offices but later the same will be extended to online payments, banks and other financial institutions.

4. Can the KIBUBU instalment payment be done online?

Initially KIBUBU instalment cannot be done online but later this method will be available.

5. What will be terms and conditions of KIBUBU plan?

Terms and conditions of KIBUBU will apply as those of normal tickets.

6. If I decide not to travel, will I get the refunds of my instalments?

This will depend on the terms and conditions of the class booked as some of the classes are non-refundable and others will attract cancellation penalty.

1000 Points to Welcome New Twiga Miles Members!

Start of Campaign: 18th February 2021

End of Campaign: 

Join now and receive "1000 welcome points" exclusive to your first flight between

RULES                                                  

The campaign only covers passengers who are a member of Twiga Miles, a loyalty program by Air Tanzania

1000 welcome points will be transferred to your account after activating your account

Passengers under 18 may not join Twiga Miles.

The campaign is applicable to all destinations of Air Tanzania.

Air Tanzania reserves the right to amend the terms and conditions of the campaign.

All users participating in the campaign are deemed to have read and accepted these rules

Dear Valued Customers,

It is with immense pride and heartfelt gratitude that I address you as the Managing Director & CEO of Air Tanzania, our beloved national carrier. Together, we are embarking on a transformative journey to redefine global air travel, guided by a bold vision of excellence and a steadfast commitment to serving you—our valued passengers—with unparalleled comfort, impeccable service, and seamless connectivity.

Today, I am thrilled to share the exciting strides we are making to elevate your travel experience. We are expanding our wings to new horizons, connecting you to more destinations than ever before. This growth reflects our unwavering dedication to innovation, ensuring that every journey with Air Tanzania is an experience of joy, ease, and reliability. Safety and punctuality remain the bedrock of our operations as we set new benchmarks for what it means to travel with confidence and peace of mind.

At the heart of our promise lies our modern fleet—designed with you in mind. Imagine soaring through the skies in state-of-the-art aircraft featuring premium seating, advanced in-flight technology, and the warm, attentive service of our exceptional crew. Proudly fluent in Swahili, a language that unites so many across Africa, our team brings a touch of home to every flight. Indulge in delicious organic meals and let us pamper you with thoughtful touches that redefine the meaning of comfort.

Air Tanzania is not just an airline; it’s a bridge connecting dreams, families, and opportunities. Our journey is fueled by the passion and dedication of an extraordinary team—from the engineers ensuring our aircraft are flawless, to the crew delivering smiles at 30,000 feet. Together, we are crafting a future where travel is more than a destination; it’s an inspiring experience filled with hope and possibility.

As the Wings of Kilimanjaro, we are honored to take you to the world and beyond. Thank you for choosing Air Tanzania. We are deeply privileged to be part of your journey, and we cannot wait to welcome you aboard.

With heartfelt gratitude and boundless enthusiasm,

Eng. Peter Ulanga

Managing Director & CEO

Air Tanzania

Geita is a town in northwestern Tanzania, located in the center of a gold mining area. In March 2022 it become the administrative headquarters of the newly created Geita region. Gateway to Chato Burigi National Park, Geita boasts of having the youngest National Park in Tanzania. Apart from gold mining, Geita practices extensive fishing activities alongside Lake Victoria.

No request is too big. Especially when it comes to your little ones.

We believe everyone should have a safe and enjoyable inflight experience. No matter their age. Which is why we’re here to look after our young flyers from check-in to arrival with our Unaccompanied Minors handling service.

An unaccompanied minor is any passenger aged between 5 to below 12 years old who is not travelling with an adult (18 years or older) on the same flight and class of travel. If your child is below 5 years of age, for their safety, we cannot allow them to travel unaccompanied. The Unaccompanied Minor handling service is mandatory for passengers aged 5 to below 12 years old and optional for passengers aged 12 to below 16 years old.

Note that if you opt for the Unaccompanied Minors Handling Service, you may only book your child’s tickets by contacting your local Air Tanzania office.

To Download the Unaccompanied Minor Form click here

If your child is flying on one of our partner airlines, contact the airline directly to make unaccompanied minor travel arrangements.

Traveling while Pregnant

Our priority is always your safety and that of your unborn child.

To avoid unnecessary risks to you and your baby, we recommend that all expectant mothers consult a doctor before booking their ticket and inquire about their fitness to fly the length of the trip they intend to take.

Depending on the stage and circumstances of your pregnancy, you may be required to present certain medical forms before flying. For your own safety and the well-being of your child, Air Tanzania will not accept expectant mothers who are 34 weeks or beyond.

Guideline on acceptance of expectant mothers

Categories of cargo services are,

1.General cargo
2.Live animals
3.Perishable goods
4.Valuable goods
5.Vulnerable goods
6.Human remains
7.Express Parcel
8.Dangerous goods
9.Live Animal

NOTE
This service is offered to all network that Air Tanzania is flying

Parcel Services
Categories of parcel services are
1.Spares
2.Documents
3.Personal effects
4.Dry medicine

NOTE

1.This service is offered only for domestic network
2. Special cargo e.g. Human remain, dangerous goods, live animal and perishable are prohibited to be carried as parcel

Cargo Rates
Air Tanzania is offered competitive cargo rates compared to other airline

Parcel rates
0-4kg=20000tsh
5-20kg= 5000tsh/kg
Contact Details
Cargo service
+255736787721
Parcel Service
+255736787722

• Booking Policy
• Ticketing Rules
• Refund Policy
• Terms & Conditions of Carriage
• Quality & Safety Policy
• Security Policy on Handling & Disposal of Found Onboard Items

Mission and Vision

Vision
To be the airline of choice that exceeds customers’ expectations.

Mission

To our passengers:

To provide reliable, safe and sustainable high quality airline services globally.

To our employees:

To provide a working environment for our employees to excel through constant training & development and supported by an effective reward and recognition program.

Medical Clearance Before you Fly

If you have a pre-existing medical condition, we advise you visit your doctor before you fly, so that we can know how to best serve you.

You will require medical clearance to fly if you:

• Recently had a major medical incident (heart attack, heart failure, stroke and respiratory failure or recent pneumothorax etc).
• Had surgery within the previous two weeks.
• One has a pre-existing heart or respiratory condition.
• Have a medical condition which may be adversely affected by flying.
• Have thrombophlebitis or history of pulmonary embolism.
• Have unstable mental illness/impairment.
• Have a medical condition that is a potential hazard to the health and safety of other guests or punctuality of the flight.
• You are unable to care for yourself hence needs special assistance.
• If you cannot use a normal upright seat e.g. a stretcher or medical condition that necessitates extra legroom.
• Need in-flight oxygen, a portable oxygen concentrator (POC) or ventilator.
• Need battery-powered* medical equipment (except for CPAP) or a medical procedure during the flight.

If you have any of the above or other medical conditions, download and complete the MEDIF (Medical Information Form for Fitness to Fly)

Medical Devices

• We understand that it can be a hustle to travel with medical devices and we’re here to assist you.
• All medical devices intended to be used on board must be approved by IATA standards. Please provide details of the device before travel to doctors on call.
• All medical devices must be dry-cell battery operated with sufficient battery supply for 1.5 times the flight duration and all batteries must be transported in accordance with applicable rules and regulations.
• All ventilated cases require prior submission of MEDIF form and approved case by case. When approved client must be accompanied by a physician experienced in aeromedical transportation.
• Portable oxygen concentrator; If you are carrying a battery-powered, portable oxygen concentrator on board as cabin baggage but do not intend to use it during the flight, the battery must be removed. It must be packaged separately unless the concentrator contains at least two protective features to prevent accidental operation during transport.

Medication on Board

We recommend to always carry your prescription, letter from your doctor and medication in your cabin baggage. Please note different countries have different regulations regarding carriage of medication hence important to check the regulations prior to travel.

Important to note medication cannot be refrigerated on board. Passengers who have to administer injections on board are urged to inform a cabin crew member.

Oxygen on board

Here at Air Tanzania   bn, we provide medical oxygen as prescribed subject to patient medical clearance. Passengers who require oxygen on board will require an appropriate medical escort except as provided by applicable law.

Stretcher and Mobility Assistance

Limited mobility? We’ve got you covered. Air Tanzania provides stretcher services subject to the medical clearance and conditions of carriage. Stretcher case clearance requires at least 48hrs prior notification. You will however, require an appropriate medical escort and may be asked to provide a medical certificate.

Travelers’ Surveillance Form.

Fomu Ya Ufuatiliaji Wa Wasafiri Wa Safari Za Ndani.